Performs full range of on site maintenance and repairs on assigned products to include technical diagnostics, break/fix, installation, removal and customer call assistance. Manages territory, inventory and customer relationships, along with maintaining a high level of customer satisfaction. Successful completion of training classes and effective servicing of those product

You will seek out new customers and partner with existing ones by offering a variety of solutions to improve their business and take exceptional care of your clients. You will conduct outbound calling every day to set face to face appointments, ensuring outstanding customer service though regular follow ups, reporting regularly to a branch office. You will establish and s

Financial Strategy and Planning 1. Develop and implement the Channel's financial strategy to support long term business objectives 2. Drive financial planning, budgeting, and forecasting processes, ensuring accuracy and alignment with strategic goals 3. Monitor key financial metrics, identify risks and opportunities, and provide proactive recommendations to optimize finan

Assist in identification, analyzing and definition of KM Production Ink Jet Program. Assist in the development and implementation of execution plan for both KM Direct and Dealer Partner organizations, for KM production ink jet sales programs. Assist in the development and deployment of webinars and communication presentations to both the Dealer partners and KM Direct orga

Professionally represent the company as responsive, reliable, and customer oriented technically proficient, cost effective and timely service of the Konica Minolta High Volume Production Line. Install, service and troubleshoot all printing and scanning issues of all production systems. Develop and maintain effective relationships with customers and fellow employees. Follo

Performs basic peer to peer driver/scanning installations. Might require assistance on MAC or server installations. Performs color calibration to machine specs. Assists Break Fix technicians on color related machine problems as needed. May be required to work on QMS and/or Micrographics equipment as required by BTM. Establishes an up to date file of service manuals, part

Financial Strategy and Planning Develop and implement the Channel's (or Area) financial strategy to support long term business objectives Drive financial planning, budgeting, and forecasting processes, ensuring accuracy and alignment with strategic goals. Monitor key financial metrics, identify risks and opportunities, and provide proactive recommendations to optimize fin

Attract, hire, train, develop, motivate and manage members of a world class sales organization. Aggressively stimulate, review and monitor all business activity for the branch and ensure achievement of activity goals. Ensure achievement of branch sales and profitability objectives. Accurately forecast annual, quarterly, monthly and weekly revenue streams. Provide quarterl

Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 America’s Best Large Employers, is transforming the way we all do business. From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make

You will seek out new customers and partner with existing ones by offering a variety of solutions to improve their business and take exceptional care of your clients. You will conduct outbound calling every day to set face to face appointments, ensuring outstanding customer service though regular follow ups, reporting regularly to a branch office. You will establish and s

You will seek out new customers and partner with existing ones by offering a variety of solutions to improve their business and take exceptional care of your clients. You will conduct outbound calling every day to set face to face appointments, ensuring outstanding customer service though regular follow ups, reporting regularly to a branch office. You will establish and s

Provide expert remote support for trouble shooting and educating the client on use of our telecom and UC services with a focus on Client satisfaction Service delivery quality Technical excellence Drive to meet and exceed organizational goals for Customer Satisfaction First Contact Resolution Rate Employee Satisfaction Average Speed to Answer Demonstrate strong customer se

Supports the success of an assigned team of sales representatives, including Regional Vice Presidents of Production Print, Vice President of KM 1 Sales, and Business Development Sales Representatives. Meets assigned targets for profitable sales growth in assigned product lines. Provides coaching and professional development to team member sales associates in order to enha

You will seek out new customers and partner with existing ones by offering a variety of solutions to improve their business and take exceptional care of your clients. You will conduct outbound calling every day to set face to face appointments, ensuring outstanding customer service though regular follow ups, reporting regularly to a branch office. You will establish and s

Helps to refine the design and specifications for new services to support the business Develops technical implementations based on these designs and specifications Writes documentation for implementation and operational use Develops training material for employees and/or customers related to various services under development Participates in the agile development process