Location:

The Shared Services Specialist is responsible for processing daily transactions for North Division billing functions. They are also responsible for the credit memo workflow, open drop ship orders, manual shipper book audits and all related reporting functions. In addition, they are responsible for the North Division Business Support Center (BSC) Chargeback, AP and other related functions.

In Particular you will:

• Process Chargebacks, Bulk and Drop Ship transactions, utilizing the workflow functionality of SAP,

• Creating, researching and correcting customer orders and/or purchase orders.

• Utilize the workflow functionality of SAP to review and approve credit memos as well as follow up on credits and rebills; routing to the appropriate individuals for approval.

• Order manual shippers as needed for the branch locations, including auditing books returned by the branch upon completion.

• Verifying chargebacks are received and chargeback accruals/receivables are closed.

• Analyzing vendor chargeback variances and communicating with vendors for resolution.

• Review and resolve aged open text documents for the North Division Indirects, Hardgoods and Bulk Gas.

• Participate in ongoing enhancements to accounting and reporting processes by leveraging systems and reporting tools to drive those enhancements.

• Month-end procedures and reporting requirements, including the generation of reports.

• Communicating with sales teams and inputting vendor chargeback agreements into SAP

• Provide reports and fulfill information requests from external and internal auditors.

• Other projects or duties as assigned by department supervisor/manager.

• High School Diploma/GED required

• Proficient in Microsoft Office Suite and/or Google Workspace preferred

• Ability to deal with difficult situations in a diplomatic and professional manner.

• Excellent analytical and creative problem solving skills with the ability to make independent decisions based on investigation and judgment as well as ability to discern when to escalate issues.

• Excellent oral and written communication and interpersonal skills. Ability to adjust communication methods based on customer situations.

• Ability to work in a fast paced environment and able to multitask.

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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