A Brief Overview
Provides expert level application support by designing application programs and services to support the optimal use of the Electronic Health Record (EHR) technology. This role will leverage the Epic functionality to help facilitate seamless access for our patients to UH services and partner closely with our Central Scheduling and Ambulatory Access team to help design solution to meet business objectives. The EHR Application Architect provides technical leadership to assigned EMR staff as well as internal customers to advance the EHR system technology. Works closely with other system application teams to ensure consistent architecture, design, and implementation practices are followed. This architecture position is viewed as an internal consultant, technology advocate, mentor, and change agent. Provides 3rd level or higher escalation point and/or advisor to ensure operational issues are resolved in a timely and successful manner. This position supports the EHR Managers and Directors in managing the application technology assigned to the department. Extensive knowledge of Epic Cadence and best practices for patient access and scheduling required.
What you will do