Position Summary:

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.

In the Sourcing Associate position, you'll excel at managing escalations, supplier cost and contract negotiations, as well as, demonstrate a high level of proficiency in managing supply chains for an assigned group of service providers. You'll have a demonstrated knowledge of Supply Chain best practices and take the lead on proactively identifying and implementing process improvements within the department.

This position works within our TELS business.

Direct Supply TELS

The TELS platform empowers Senior Living maintenance professionals to more easily and measurably manage the health of their buildings and residents. With unparalleled visibility into safety, maintenance and asset management, we help make maintenance professionals the hero of their buildings.

Competencies & Skills Needed:

• Ability to influence effectively by presenting concepts tailored to drive desired outcomes.

• Communicates Effectively - Delivers clear and timely communication in-person, over the phone, as well as through written email, with a strong attention to detail.

• Delivers Results - Manages incoming requests, prioritizes effectively, and handles customer situations adeptly in a fast-paced environment.

• Solves Problems - Demonstrates operational excellence in analytical thinking, process development and improvement, problem solving, delegation and planning.

• Focuses on Customers - Exceptionally high degree of customer focus and ability to interact and communicate effectively with all levels of an organization.

• Uses excellent analytical skills including proficiency with Microsoft Excel. Can leverage real-time data to develop and execute strategies that positively impact our supply chains.

What You'll Do and Impact:

• Leverage data analytics and reporting sciences to manage assigned service providers, including cost, quality, and fulfillment. Develop effective service provider relationships and ensure successful transition into the Direct Supply portfolio.

• Negotiate programs for Direct Supply, including costs and incentives. Own escalations and service provider cost and performance negotiations, including large sale opportunity strategy/support, performance metrics, customer service, and sales support.

• Proactively identify and implement process improvement strategies within the team. Learn and implement Supply Chain best practices and/or tools.

• Provide reports and analyses on key supply chain metrics. Monitor risk to business continuity with assigned service providers, including redundancy needs, risk mitigation, and contingency plans.

• Maintain supplier database and documentation. Handle contract creation and negotiations.

• Leverage Subject Matter Experts in Senior Living and Lines of Business as needed to support day-to-day work, including regulations, requirements, and industry trends. Actively participate as a resource on project teams and/or programs to support business initiatives and objectives.

Experience:

• Bachelor's degree in Supply Management, Engineering, Business Management, Business Administration, International Business, or related field of study.

• 1-3 years of sourcing, negotiation and supply management experience or equivalent combination of experience and education.

• Ability to travel by car and/or plane up to 10%

Job to be performed in the location listed. Generous benefit package available. Click to learn more.

Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces.

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