Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and

Note This is a remote position (US) and the candidates can reside in EST or CST. Overview The Deployment System Architect (DSA) is responsible for the deployment of Computer Aided Dispatch Systems, Mobile Applications, and Records Management Systems. They are responsible for all phases of Post Sale system delivery from project turn over to customer acceptance. The DSA is

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As an Azure Cloud Architect at STERIS you will join the Cloud Infrastructure and Operations to play a crucial role in enhancing our healthcare solutions through advanced cloud technologies. At STERIS we're

Entry Date December 2023 Business Title Research Associate Department ID and Name Electrical, Computer and Systems Engineering School Case School Engineering Location Glennan Building Supervisor Name and Title M. Cenk Cavusoglu, Professor POSITION OBJECTIVE To be primarily responsible for parts of an NIH funded project. Research will focus on design, implementation, analy

We are looking for an looking for an Sr. SAP Basis Administrator. The position requires someone with strong and proven work experience within the area of SAP Basis Administration, Solution Manager ChaRM & Technical configuration, combined with conceptual and analytical thinking. Solid knowledge in SAP Basis leading practices, methodologies processes and control framework,

We are looking for an looking for an Sr. SAP Basis Administrator. The position requires someone with strong and proven work experience within the area of SAP Basis Administration, Solution Manager ChaRM & Technical configuration, combined with conceptual and analytical thinking. Solid knowledge in SAP Basis leading practices, methodologies processes and control framework,

This position will provide expert management and mentorship to a team of highly skilled voice engineers supporting mission critical systems across our corporate offices, contact centers, and operations. The position will also own full oversight of our complex Cisco voice ecosystem encompassing Webex Contact Center, Unified Communications Manager, Unity Connection, IM & Pr

The ServiceNow Administrator is responsible for the configuration, development, and maintenance of ServiceNow suite of products. This role will collaborate with stakeholders to understand requirements, design solutions, and implement changes to the platform. Responsibilities Configure ServiceNow applications and modules based on business needs. Develop and maintain Servic

Working under general supervision, manage, and support information technology resources, services, and systems in Case Western Reserve University. This position will document and implement procedures to create and maintain an efficient, managed technical environment that provides high quality services and proactively anticipates and addresses issues. This service oriented

As a key role within the corporate IS division, this position's major responsibility area is to implement new solutions as deemed needed for business, support existing solutions in place, and troubleshoot problems as reported for the Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco Presence Server (IM&P) and Cisco Contact Center as well as

The Cloud Security Engineer (CSE) should be hands on in all aspects of Azure security including implementing security controls and threat protection, manage identity and access management, defining organizational structure and policies, using Azure technologies in order to provide data protection, configuring network security defenses, collecting and analyzing Azure logs,

The High School IT Intern is an entry level role responsible for providing, with guidance, IT services and support to enhance departments' operational efficiencies, patient safety and departmental workflow needs. The expectation for this position would be to gain experience and abilities required for an IT role in a healthcare organization. Essential Functions Assists wit

Position Summary/Essential Duties (include percentage of time for each duty and corresponding Competency number.) The Senior Operations Analyst is responsible for 1.) Department of Psychiatry Develops and implements mechanisms and controls to ensure appropriate billing and payment cycles, and accurate and timely billing, in accordance with established internal and third p

OF POSITION The purpose of your position is to assist the department supervisor and with day to day operations within Networks, Credentialing and Contracting Departments. It is expected of the employee to develop, implement and maintain an accurate provider data base; analyze provider data, facilitate the preparation and follow up of the monthly activities of the Membershi