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Master product expertise to deliver on customer asks. Drive inclusive team culture and success. Manage large amounts of inbound and outbound calls promptly. Identify customers' needs, clarify information, research issues, and provide solutions or alternatives. Meet personal/team qualitative and quantitative targets. Maintain customer satisfaction ratings based on explicit
Posted 23 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up to date with pr
Posted 2 days ago
This employee takes calls from Long Term Care customers, enter orders, and dispatches to the appropriate service center. Job Responsibilities Log all incoming calls Add new residents to existing LTC customer data base as necessary Follow up on delivery of requested items Answer questions and troubleshoot customer issues After hours dispatching when scheduled
Posted 23 days ago
Answers all calls by greeting patients appropriately and listening actively for patient issue. Follow protocols as written for correctly recording and delivering messages. Provide patients with information on expected outcome of call. Verify patient information and record all call information within the EMR as per written protocols. Schedule or cancel appointments as per
Posted 5 days ago
Claims/Customer Care Specialist I TPA Processes routine healthcare claims while providing customer service via inbound/outbound phone calls and written communications. Assists with projects as directed by management. Performs other duties as assigned. Claims/Customer Care Specialist II TPA Processes routine to moderately complex healthcare claims and/or adjustments while
Posted 9 days ago
Patient Service Specialist Job ID 284352 Location US OH Canton Experience (Years) 0 Category Administrative Administrative Services Street Address 4766 Belpar Street NW Company NovaCare Rehabilitation Position Type Full Time Overview When patients enter our center in Canton, we want them to have an exceptional experience starting at the front desk. That's where you come i
Posted 10 days ago
WesBanco Bank Inc.
- Bowie, MD / Independence, OH / Chattanooga, TN / 13 more...
Job Title Department Customer Service Associate Customer Service Center Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Market Mid Atlantic Work Hours per Week 40 Requirements High
Posted 26 days ago
Patient Service Specialist Job ID 279917 Location US OH Medina Experience (Years) 0 Category Administrative Administrative Services Street Address 803 E. Washington Street Company NovaCare Rehabilitation Position Type Full Time Overview When patients enter our center in Medina, OH we want them to have an exceptional experience starting at the front desk. That's where you
Posted 10 days ago
WesBanco Bank Inc.
- Bowie, MD / Independence, OH / Chattanooga, TN / 13 more...
Job Title Department Customer Service Associate Customer Service Center Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Market Mid Atlantic Work Hours per Week 40 Requirements High
Posted 26 days ago
work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion Job Responsibilities include provide outcome based solutions for our physician referral sources and existing patient population Submit new orders and moni
Posted 26 days ago
Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appr
Posted 1 month ago
The Product Specialist supports and answers the Product Services Tech line. Other responsibilities include answering email inquiries from distributors, shops, and end user customers. Writing product certifications and assisting with the CAIR concern process. Qualified candidates for this position must excel in, and the ability to explain processes to the customer. You are
Posted 9 days ago
Respond to electronic requests for customer and field personnel (phone, email) Process orders and closing opportunities in the ERP and CRM systems. Follow Up on Quotes/Drive Sales, supporting digital marketing efforts, by communicating with customers/potential customers digitally. Answer incoming calls regarding customer quotes/orders, product problems, service questions
Posted 19 days ago
Apply Job Type Part time Description When you work at First Federal Lakewood, you'll work with a mutual bank that shares a commitment to customers, community and each other.Our differences bring inclusion to life at First Federal Lakewood and our commitment to diversity is our commitment to you, our customers and our communities. We seek and respect diverse creativity to b
Posted 25 days ago
Collaborate with key stakeholders and business partners (such as CFSC, Sales, Logistics, COC etc.) to ensure the quality of processes are aligned to meet the business and customer needs Provide 360 visibility on status of orders to customers and internal teams Apply appropriate root cause reason codes following global Reason Code Methodology Identify, analyze and initiate
Posted 12 days ago
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